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Review submitted by Anon on 16/07/11, vote ********** (3)
Terrible place!!! On arrival waited 50 minutes around a baggage claim carosel that displayed the flight, for it to change to the other one (yes, only TWO claim belts in an arrivals hall that seemed smaller than my guest room!!) So not a problem you may think... WRONG!! Literally HUNDREDS of people (One full British flight and one full Russian flight) shoved in one room waiting for their luggage at the right belt, then for it to be switched at the last minute is not a good combination. On return flight, check in speedy and good, overweight baggage didn't stir an eyebrow (to my advantage) but then the fun commenced. A queue stretching around the departure lounge and back again for security checks, and the reason... ONE person at the control desk. There were at least 7 flights due to leave according to the flight board. Everyone queuing to get through but the queue just grew longer and longer as the names of flights were shouted out to try push past everyone in an attempt to make their flight (we arrived in ample time thanks to our tour operator). Utter unorganised chaos. And all this in sweltering heat as very little in the way of airconditioning. A moaning Brit maybe??? No, I've flown through many airports and this has to be the worst ever. The vote of 3 was only given due to 1) Speedy Check in and 2) The fact we got out of there at all, especially alive due to the heat!!